This document outlines the general terms and conditions for purchasing products and services provided by Laura Trif (referred to as "toursinfocus.com"), located at Julian Romea, 4, 4, 08006, Barcelona, via electronic requests on our website, lahorainspiradora.com.
These General Terms of Sale are displayed on our website to ensure you are fully informed about the terms related to pricing, product characteristics, and other key aspects of the sale. By requesting our website, you agree to these terms. You confirm you are of legal age, capable of entering into a contract, and have read and accepted these terms.
Once your booking is confirmed, we will send you an email within 24 hours detailing the contracted product, total cost (including taxes), and shipping costs.
We reserve the right to cancel any photo tours if the minimum number of participants is not met. If we have to cancel, you will receive a full refund. Please note that any third-party fees incurred will be deducted from the refund. We strive to avoid cancellations and will notify you as soon as possible if this situation arises.
We are committed to delivering your products in perfect condition. If there’s an error with the delivery due to incorrect or incomplete information provided by you, we are not responsible for the consequences. Once we receive your full payment, we will aim to ship your order within 48 working hours. Delays in shipping do not entitle you to terminate the sale or claim compensation.
Each shipment includes an invoice detailing your order. Please check the invoice and packages upon delivery. Any discrepancies or issues with the merchandise or packaging should be noted on the carrier’s delivery document and reported to us within 24 hours at contact@toursinfocus.com.
If you decide to cancel an order, you will be responsible for any associated costs.
We strive to provide excellent service but are not liable for:
We take full responsibility for product quality and accept returns for defective items or items not delivered in proper condition. For more details, refer to the "Warranties, Returns, and Withdrawal" section.
We may update our website’s information, configuration, or presentation at any time. We also reserve the right to temporarily interrupt access to our website or content without prior notice.
If we breach these terms, our liability will be limited to refunding the amount paid for the products, provided the product is returned in its original condition.
If a dispute arises between you and toursinfocus.com, we encourage you to contact us directly at contact@toursinfocus.com to resolve the issue amicably. If we cannot reach a satisfactory resolution, we offer alternative dispute resolution (ADR) options. This may include mediation or arbitration by an independent third party. Legal action should be a last resort, and we are committed to resolving conflicts fairly and efficiently.
We value your privacy and are committed to protecting your data. Our Privacy Policy outlines how we collect, use, and protect your personal information in compliance with applicable data protection regulations, including the General Data Protection Regulation (GDPR). For detailed information, please refer to our Privacy Policy.
To ensure clarity, we define the following terms:
We regularly review and update these terms and conditions to reflect changes in laws, business practices, and customer expectations. We will notify you of any significant changes and the updated terms will be posted on our website. Your continued use of our services after such updates constitutes your acceptance of the new terms.
Both toursinfocus.com and you may terminate the contract for reasons established by law or for non-compliance with these General Conditions.
All intellectual property rights related to our website content belong to their respective owners. Unauthorized use will be addressed legally.
These terms remain valid while published on the website and apply to purchases made under these conditions. We reserve the right to modify these terms to reflect new legal requirements or industry practices, considering your interests. Modifications will not affect products purchased before the change.
These terms are governed by Spanish law. If any clause is declared invalid, the remaining clauses will stay in effect. Failure to exercise any rights does not constitute a waiver of those rights.